Please email us at tim@timetellstime.com if you cannot find an answer to your question.
We repair all types of watches but specialize in American pocket watches.
The time it takes to service a watch depends on the complexity of the movement and any repairs needed. The typical turnaround time for a service is two weeks.
Yes, we offer a 1 year warranty on all watches serviced. If you experience any issues with your repair during this time, we will fix it free of charge.
Of course! Almost all watches serviced by us are done through mail. The watch should be packaged very well and sent via whichever mail service you prefer.